Author Archive
I have been an iPhone user since the first day of it’s release in 2007. When Apple released the 3G model, and my town was stuck in EDGE misery, I patiently waited for AT&T to upgrade our area to 3G, and eventually, they did. Since that time, their network has slowly improved to a point [...]
Recently, I had a discussion with an IT team, struggling with managing over 100 desktops. Currently, they don’t use any centralized directory for authentication and access. While it surprised me, they had some reasons why. In the discussion, I recommended moving in this direction. One of their hurdles is that they manage a multi-platform desktop [...]
The new MobileMe webmail is a welcome improvement, but not a big deal.
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Many folks with a first generation MacBook laptop are well aware of the list of issues that have shown up on them over the past three years. Some of the top things I have seen are the staining that occurs on the wrist wrest due to Apple’s poor choice in a plastic, and the habit [...]
Apple’s move to make the unibody MacBook become the low-end of the MacBook Pro line marked a few changes. Most notably, the addition of FireWire 800 and the “non replaceable battery”. The change of the battery made upgrading a hard drive slightly more difficult, as there is no panel that opens to do that anymore. [...]
Have you ever upgraded the hard drive in your Windows PC? It’s usually not a big deal, right? You open the side of the case, undo the data and power cables from the drive, and remove some screws. Moments later, you’re installing the replacement. Mac’s have not always been the most friendly machines to perform [...]
At times, I have the need to help a user to remotely solve PC related problems. The difficulty with the built-in solution for Windows (Remote Desktop), is that it requires port mapping in your firewall and configuration that the user may not be efficiently capable of. A similar situation exists when trying to use VNC [...]
I was recently doing some SMTP diagnostics on an Exchange 2003 server. Everything seemed to be working great, except for the transaction times. Averaging at 5.2 seconds, it wasn’t horrible, but in the “warning” range for an average mail server. Why is the transaction time important? It can mean the difference between receiving or not [...]
