June 20th, 2010 | Tags: , , , , ,

I have been an iPhone user since the first day of it’s release in 2007. When Apple released the 3G model, and my town was stuck in EDGE misery, I patiently waited for AT&T to upgrade our area to 3G, and eventually, they did. Since that time, their network has slowly improved to a point where my phone calls don’t completely suck.

After seeing the Gizmodo and Engadget articles showcasing the new iPhone 4, I was happy to see another round of worthy improvements to my favorite phone. At the same time, I have been watching the Android software mature, and see it coming to a place where mainstream adoption is growing, and giving Apple needed competition.

When AT&T announced their new rate plans, limiting to users to 2GB per month, including charging an additional $20/mo to allow tethering, I was terribly disappointed. So much, that I decided to look at Android phones on other carriers. This search led me to the HTC Evo on Sprint. This new flagship phone for Android is rich with features. A 1Ghz snapdragon processor, Android 2.1 with HTC Sense, an 8MP Camera and a basic camera on the front. It records 720P HD video, and uses a nice 4.3 inch touchscreen that makes typing very easy.

The moment I picked up the phone, I was impressed. The screen alone made the device a pleasure to use. My first day at work, I used the phone to stream Pandora for about 30 minutes, run Meebo chat in the background, and occasionally check email. Three hours later, I noticed my battery was at 50%.

At this point, the love story began to fall apart. Over the next two hours, the battery went from 50% to 20%, and by the sixth hour of the day, it gave me a warning to plug in. 10 minutes later, the phone was dead. This is not what I want from a phone half way through a day.

After a brief amount of research, it became obvious that I was being overrun by multitasking. You know, that thing Apple has been avoiding for so long. It turns out that you can’t leave programs like Meebo running long in the background without killing your phone. I downloaded the advanced task killer, which helped ensure other things were kept in check.

After a few days, even with the task killer running, the battery was still disappointing. I came to the realization that while the features are great on paper, the reality is that you can’t actually use many of them, unless you keep a charger nearby. I don’t have such a luxury on many days.

For me, this battery issue is a total deal breaker. What a disappointment. With a better battery life, this phone would really give the new iPhone a run for its money. On top of the battery issue, I noticed a couple things with the camera. First, the 720p recording is basically useless in indoor light. While they advertise 25fps, that only happens in places with a LOT of light, like direct sunlight. At night, under my living room lighting, I got 9fps, which is pretty terrible. Additionally, I found that the camera software would often crash on me.

I hear that things might be better when Google releases Android 2.2. Unfortunately, I am not interested in signing a two year contract on that hope.

Recently, I had a discussion with an IT team, struggling with managing over 100 desktops.  Currently, they don’t use any centralized directory for authentication and access.  While it surprised me, they had some reasons why.

In the discussion, I recommended moving in this direction.  One of their hurdles is that they manage a multi-platform desktop environment.  I decided to look at two different scenarios, and do some preliminary tests:

  • Connecting Mac and Windows clients to an OS X Open Directory
  • Connecting Mac and Winows clients to a Windows 2008 Active Directory

My focus was on cross-platform management, Windows to Open Directory, or OS X to Active Directory. Read more…

June 1st, 2010 | Tags:

I finally have access to the MobileMe Beta of their new webmail interface, and I must say, it’s pretty decent.  The first thing I noticed was that it loaded faster than the normal webmail.  I don’t know if that’s due to less users being on the beta, or if it’s an actual improvement, but I like it.

Additionally, the new message formatting ability is a welcome improvement.

Other than those things, it just looks slightly different.  They have have a new “archive” option, but I don’t really understand it.  When you use it, it just creates a new folder, and dumps your email in it.  Not sure what the point of that really is, since it’s not really an archive.

Overall, I think it is a good update, but nothing to get overly excited about.  When they let us use our own domain names with MobileMe email, it will be a noticeable change.

December 24th, 2009 | Tags:
 
icon for podpress  Standard Podcast [19:56m]: Play Now | Play in Popup | Download (230)
November 30th, 2009 | Tags:
August 30th, 2009 | Tags:

macbook_whiteMany folks with a first generation MacBook laptop are well aware of the list of issues that have shown up on them over the past three years.  Some of the top things I have seen are the staining that occurs on the wrist wrest due to Apple’s poor choice in a plastic, and the habit of iSight cameras to stop working in these models.  Other known issues are CD drives having difficulty reading discs, touchpad button problems, and very noisy fans (holy cow).

Recently, a friend of mine who has experienced the staining and iSight issues decided to upgrade to the new Unibody MacBook.  After helping her move data from the old to the new,  got the “opportunity” to figure out how to solve some issues. Read more…

August 17th, 2009 | Tags:

Apple’s move to make the unibody MacBook become the low-end of the MacBook Pro line marked a few changes.  Most notably, the addition of FireWire 800 and the “non replaceable battery”.

The change of the battery made upgrading a hard drive slightly more difficult, as there is no panel that opens to do that anymore.  The solution now is to remove the whole bottom casing.  There are 10 screws involved, and 3 of the back screws are longer than the others.  It is important to keep track of where the screws go.

macbook13inOnce removed, you have access to everything, including the battery with a sticker saying Do Not Remove.

On the lower left, you see the hard drive, positioned in the same place as the original Unibody MacBook.

There is a small black bracket Read more…

June 28th, 2009 | Tags:

apple_desktops_05Have you ever upgraded the hard drive in your Windows PC?  It’s usually not a big deal, right?  You open the side of the case, undo the data and power cables from the drive, and remove some screws.  Moments later, you’re installing the replacement.

Mac’s have not always been the most friendly machines to perform such upgrades on.  Powerbooks were notorious for the thousand plus screws necessary to make any sort of upgrade.  There have been some exceptions where Apple made hard drive installs not so bad, such as some older iMacs and the latest generation of Macbooks.

I recently decided to upgrade the hard drive in my Aluminum 24″ iMac.  I assumed it would be relatively straightforward, much like the ram install was.  I was wrong.  I had to remove the glass, remove the aluminum top, remove the LCD screen, and work  underneath it to reach the hard drive.  Good times.

In the end, the upgrade went fairly smooth.  I did run into a couple problem areas, that I made some notes on.

I followed the instructions made available at Amfiteatar.

Some things to be aware of:

  • The magnetic pads around the aluminum rim that hold the glass in place are a bit poorly designed.  I had one fall off because it’s sticky adhesive was no longer useful.  I had to improvise.
  • Be very careful handling and storing the glass top.  Nobody wants to break it, but equally important is not getting ANY lint or smudges behind the glass.  If you do, you end up noticing after the reassemble, and you’ll have to remove the glass again.
  • Be equally aware of how you handle the LCD screen.  Similar to the glass, it easily attracts dust and finger smudges.

Follow those instructions, and you’ll have a faster and bigger hard drive in no time.

June 26th, 2009 | Tags:

teamviewer

At times, I have the need to help a user to remotely solve PC related problems.  The difficulty with the built-in solution for Windows (Remote Desktop), is that it requires port mapping in your firewall and configuration that the user may not be efficiently capable of.  A similar situation exists when trying to use VNC or other remote support tools.

There are ways around this.  MSN Messenger users can invite other MSN Messenger users to assist them, and XP has a couple other ways to invite someone to help.  Again, these solutions often suffer from network access (port mapping) issues.  More importantly in my case, I am on a Mac, and none of those invite based solutions are feasible.

One evening, I found myself needing to help someone in another state (using a Windows XP machine0, but not capable of getting set up for remote access with the built-in solution.  After several failed attempts at walking this person through some problem resolution steps, I gave up, and started looking for a Plan B. After a brief Google search, I found TeamViewer.   Read more…

I was recently doing some SMTP diagnostics on an Exchange 2003 server.  Everything seemed to be working great, except for the transaction times.  Averaging at 5.2 seconds, it wasn’t horrible, but in the “warning” range for an average mail server.

Why is the transaction time important?  It can mean the difference between receiving or not receiving some email.  If the transaction time gets too high, other mail servers may just timeout trying to communicate.  This is obviously not a good situation for a mail server.

Read more…